Sicorax Accounting : New Assistance and Support approach

You will find hereunder details of the identification of the urgency and importance of your issues, as well as the time frame set for their resolution.
We have also illustrated a monthly planning of the type of support to be handled, while considering critical periods like Payroll processing or End of Month procedures.

Support processing time frame legend


Urgency and importance repartition by support type


Monthly planning of support processing